After-sales Service

Service, of course, involves people. JRE goes to great lengths to realize the highest possible service levels. If you have any suggestions or comments, however, don't hesitate to let us know via the After-Sales department. Every customer response enables JRE to improve its service. Our after-sales service encompasses:  - Pre-check property by JRE account manager before move-in  - Accompany & conduct move-in procedure by JRE account manager and property  - Arrange Maid Service - Follow up calls within 7 days after move-in  - Follow up calls (e-mails) every three-months  - Ongoing assistance for technical and maintenance problem  - 24/7 hotline service  - Frequent seminars and get-together for expats and their spouse  - Conduct satisfaction survey every six-months  - Weekly newsletters We will strive to make your transition to China as smooth as possible in order to add pleasant souvenirs to your trip here upon leaving the country.